FAQ

Yes, you can rest assured. We create individual FTP accounts for every single customer with unique username and password.

No, there are no limitations on the file size or amount of pictures you can send us. However bear in mind that our online up-loader can’t upload file bigger than 64MB (each file), but you can upload as many smaller files as you need at once. If you have a file bigger than 64MB you will need to use the FTP system.

Feel free to send us any file, whether it is JPG, TIFF, PSD or EPS. However, we recommend JPG files to save time if your final requirement is ok with this format. Please feel free to send us what is best for you.

How do I transfer and receive my files ?

We are open to any medium as per your convenience and preference, be it Dropbox, FTP, Google Drive, wetransfer, sendspace etc

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